Category

GDPR & Opt-in

Articles, guides and benchmarks on GDPR & Opt-in.

9 articles

Keaz cover: choosing between the WhatsApp chat-in widget and the post-checkout number widget
GDPR & Opt-in

WhatsApp Widget for Your Website: Which One to Install

Two widgets, two jobs. One turns visitors into conversations, the other captures numbers after checkout. How to tell which one your shop needs.

Nils Spölgen7 min
Keaz cover: what happens when a WhatsApp customer replies STOP to opt out
GDPR & Opt-in

WhatsApp Opt-Out: What Happens When a Customer Replies STOP

What really happens when a customer replies STOP on WhatsApp: where the opt-out is recorded, what ignoring it costs, and how opt-in levels control every send.

Nils Spölgen6 min
Keaz cover: which WhatsApp age requirement applies to a personal account and which to the Business app
GDPR & Opt-in

WhatsApp Age Requirements: 13 for Personal, 18 for Business

WhatsApp's age requirements are 13 for a personal account and 18 for the Business app. What the error means, where the age comes from, and how to fix it.

Nils Spölgen9 min
Keaz cover: whether a Shopify shop can use WhatsApp in a GDPR-compliant way
GDPR & Opt-in

Is WhatsApp GDPR-Compliant? What Shops May and May Not Do

Is WhatsApp GDPR-compliant? The GDPR does not certify apps. What matters is which WhatsApp you run and how you collect and document consent.

Nils Spölgen6 min
Keaz cover: what a restricted WhatsApp Business account means and how to get it back
GDPR & Opt-in

WhatsApp Account Restricted: What It Means and What to Do

Restricted is not banned. Meta documents blocks of 1, 3, 5, 7 or 30 days before an account lock — here is how to tell which state you are in and what to do.

Nils Spölgen7 min
Keaz cover: why WhatsApp business accounts get banned and how to recover
GDPR & Opt-in

WhatsApp Account Banned? Causes and How to Recover

Blocked for spam? Two different WhatsApp products get banned in two different ways. The real causes, the quality-rating mechanism and the recovery path.

Nils Spölgen9 min
Keaz cover: building a WhatsApp click-to-chat link and turning taps into opt-ins
GDPR & Opt-in

WhatsApp Click-to-Chat Link: How to Create One (wa.me)

A WhatsApp click-to-chat link is one URL: wa.me plus your number in international format. Build it in five steps, then make the tap capture the contact.

Nils Spölgen6 min
Keaz cover: how Shopify stores use WhatsApp QR codes to turn offline touchpoints into opt-in subscribers
GDPR & Opt-in

WhatsApp QR Code: Turn Offline Touchpoints Into Subscribers

A WhatsApp QR code only pays off if the scan starts something. How to generate one per placement, collect a valid opt-in, and see which placement works.

Nils Spölgen7 min
Keaz cover: how Shopify stores collect GDPR-compliant WhatsApp opt-ins
GDPR & Opt-in

WhatsApp Opt-in: How to Collect Subscribers the GDPR-Compliant Way

WhatsApp opt-in needs explicit, documented, revocable consent. 34% of customers are reachable on WhatsApp only — here is how Shopify shops collect it.

Nils Spölgen7 min
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