Automation
Articles, guides and benchmarks on Automation.
7 articles
WhatsApp Reminder Message: How to Automate One
A WhatsApp reminder is a Flow: trigger, delay, template. Get the category right and it stays utility. Add a discount and Meta reprices it as marketing.
WhatsApp Flow Not Triggering? Read the Trigger History
A WhatsApp flow not triggering sends nothing and reports no error. The 30-day trigger graph turns I think it is running into a number. Here is how to read it.
Phone Number at Checkout: The Biggest Coverage Lever
Shopify stores capture a phone number at checkout on about 22% of orders. Asked for clearly, that rises to 65-70% - the single biggest WhatsApp coverage lever.
WhatsApp Flow Trigger Filters: Target by Product
Trigger filters decide who enters a WhatsApp Flow. One filter with several products means any of them; two filters mean both — plus all five triggers.
WhatsApp Welcome Message: Set Up an Automated Flow
A WhatsApp welcome message in Keaz is a Flow: pick the trigger, write one screen, set the opt-in level. Phone capture rises from 22% to 65-70%.
WhatsApp Cart Recovery: Win Back Abandoned Shopify Carts
Recover abandoned Shopify carts on WhatsApp: when the flow fires, what the message says, realistic recovery rates by vertical, and how to measure it.
Collect Google Reviews via WhatsApp (Step-by-Step)
How to collect Google reviews via WhatsApp: when to ask, a copy-paste request message, an automated flow, and the mistakes that get you ignored.
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