Blog

WhatsApp marketing, in numbers — not buzzwords.

Benchmarks, flow recipes, and GDPR updates for Shopify merchants — conservatively calculated, ready to ship.

Categories
Keaz cover: scheduling WhatsApp messages and newsletters for a Shopify store
Newsletters

Schedule WhatsApp Messages: How to Send Later

Two ways to time a WhatsApp send on Shopify: schedule a newsletter to the minute with Send later, or let a flow time itself per contact.

Nils Spölgen9 min
Keaz cover: building a WhatsApp click-to-chat link and turning taps into opt-ins
GDPR & Opt-in

WhatsApp Click-to-Chat Link: How to Create One (wa.me)

A WhatsApp click-to-chat link is one URL: wa.me plus your number in international format. Build it in five steps, then make the tap capture the contact.

Nils Spölgen7 min
Keaz cover: three WhatsApp flows that turn one-time Shopify buyers into repeat customers
Marketing

WhatsApp Repeat Customers: Turn One Order Into Three

Three WhatsApp flows turn one-time buyers into repeat customers: Post-Purchase (+10-15% repeat rate), Re-Order Reminder (12-22%), Winback (3-7%).

Nils Spölgen7 min
Keaz cover: capturing a phone number at checkout in a Shopify store
Automation

Phone Number at Checkout: The Biggest Coverage Lever

Shopify stores capture a phone number at checkout on about 22% of orders. Asked for clearly, that rises to 65-70% - the single biggest WhatsApp coverage lever.

Nils Spölgen9 min
Keaz cover: how Shopify stores use WhatsApp QR codes to turn offline touchpoints into opt-in subscribers
GDPR & Opt-in

WhatsApp QR Code: Turn Offline Touchpoints Into Subscribers

A WhatsApp QR code only pays off if the scan starts something. How to generate one per placement, collect a valid opt-in, and see which placement works.

Nils Spölgen8 min
Keaz cover: WhatsApp flows and conversion benchmarks for beauty and skincare stores
Benchmarks

WhatsApp for Beauty and Skincare Stores: A Playbook

Beauty stores see 94% open rates and 8-12% conversion on WhatsApp. Which three flows to switch on first, what the messages say, and what 90 days adds.

Nils Spölgen7 min
Keaz cover: what WhatsApp Channels can and cannot do for a Shopify store
Channels

WhatsApp Channels for Shopify Stores: What They Do

A WhatsApp Channel is a one-way broadcast: no replies, no phone numbers, no order data. How to create one in five steps, and what it cannot do for your shop.

Nils Spölgen8 min
Keaz cover: how trigger filters decide which contacts enter a WhatsApp Flow
Automation

WhatsApp Flow Trigger Filters: Target by Product

Trigger filters decide who enters a WhatsApp Flow. One filter with several products means any of them; two filters mean both — plus the five triggers explained.

Nils Spölgen9 min
Keaz cover: WhatsApp retention flows for subscription brands — skip, swap, pause, failed-payment recovery and cancel-save
Benchmarks

WhatsApp for Subscription Brands: Cut Churn, Save Payments

The three WhatsApp flows that move subscription churn: skip/swap/pause at 17.2%, failed-payment recovery at 14.8%, cancel-save at 12.5%. How to set them up.

Nils Spölgen7 min
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