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Guides, tips, and answers for getting the most out of Keaz.
Collect reviews with Keaz
Send your review link in a WhatsApp message button — triggered after a purchase, or as a newsletter to the customers who bought a specific product.
FlowsOpt-in levels: how subscribing and unsubscribing works
Whether someone counts as subscribed is defined by their opt-in level — visible on the contact and selectable as a minimum level in the flow builder.
AudienceHow labels work
Labels are colour-coded tags on a contact. Create them wherever you use them, manage them on the contact, and apply them via buttons or bulk actions.
AudienceRevenue Tracking: one discount code per flow
Attribute revenue to a specific flow or newsletter with a unique discount code — created in your shop automatically and pulled into messages as a variable.
FlowsSmart Activation
A Keaz-internal trigger that reactivates existing contacts automatically and picks the send time for you — protecting your WhatsApp account quality.
FlowsDashboard overview
Your Keaz home screen: contacts, open conversations and revenue at a glance — total vs. Keaz-attributed — with a flexible reporting period.
DashboardSettings: Account
Manage your Keaz profile and company basics, reset your password, upload the business verification document and copy ready-made GDPR privacy texts.
SettingsSettings: Billing
See your Keaz plan, costs and Meta fee breakdown, and open the billing portal to manage invoices, payment and cancellation.
SettingsSettings: WhatsApp Profile
Manage your public WhatsApp Business profile — picture, About, email, address, vertical and status — directly in Keaz.
SettingsStill need help?
Our team answers via WhatsApp and in-app chat, Mon–Fri.