Collect reviews with Keaz

How do I ask for a review?

Put your review link into a button on the message. The customer taps the button and lands directly on your review form or product page — no copying, no searching. Keep the message itself short: one sentence of context, one clear ask, one button.

How do I trigger it after a purchase?

1. Create a flow and open the Starting point.
2. Choose the trigger event Contact purchase (Shopify event).
3. Narrow the audience with filters if you want — for example Product Name, Product Category or Order count.
4. Add a Delay block so the ask arrives after the product has actually been delivered.
5. Add a Message block with your review link as a button, then save and activate the flow.

The delay is the part people get wrong. Asking before the parcel arrives produces no review, or a bad one.

Can I ask past customers too?

Yes — that's the newsletter route. Build a segment of the contacts who bought a specific product, then send them one newsletter with the review button. It's the fastest way to collect a batch of reviews for a product you're pushing, without waiting for new orders to come in.

What should I watch out for?

• Ask once. A review request that repeats reads as pressure and costs you opt-ins.
• Set the opt-in level filter on the flow so you only message contacts with sufficient consent.
• If someone replies with a problem instead of a review, that lands in your inbox — treat it as support, not as a failed campaign.