Help Center

How can we help?

Guides, tips, and answers for getting the most out of Keaz.

Manage your Keaz profile and company basics, reset your password, upload the business verification document and copy ready-made GDPR privacy texts.

See your Keaz plan, costs and Meta fee breakdown, and open the billing portal to manage invoices, payment and cancellation.

Manage your public WhatsApp Business profile — picture, About, email, address, vertical and status — directly in Keaz.

Connect Keaz to Shopify to activate the Chat-in widget and collect phone numbers after checkout — no code required.

Connect Klaviyo to use its segments as audiences for Keaz newsletters and flows and coordinate WhatsApp with email.

A storefront pop-up that turns Shopify visitors into WhatsApp contacts via one click or QR scan, captured straight into Keaz.

A thank-you-page widget that collects phone numbers from buyers who didn't leave one — saved into Keaz, with a Safe mode for GDPR-sensitive markets.

Still need help?

Our team answers via WhatsApp and in-app chat, Mon–Fri.