What's in the Account settings?
The left sidebar organises all settings — Profile (Account / Billing), Features (WhatsApp Profile) and Integrations (Shopify / Klaviyo). The Account page itself holds your profile data (first name, last name, email, company name), a password reset, a business verification document upload, and the privacy snippets.
How do I edit my profile?
- Open Settings → Account.
- Edit first name, last name, email or company name.
- Click Save (top right).
How do I reset my password?
Click Reset your password. Keaz sends a reset email — no need to contact support.
Where are the GDPR privacy texts?
Under Privacy snippet you'll find two ready-made texts to paste into your own privacy policy: Copy german snippet and Copy english snippet. Both explain how Keaz is used and that user data is shared with Pocket Agency GmbH. Add the matching snippet to your store's privacy policy to stay GDPR-compliant when using Keaz.
Where do I upload the business verification document?
Use the business verification document upload (PDF) — drag & drop or click. It's needed for the official verification of your WhatsApp Business account.
Frequently asked questions
Where do I log out?
Which privacy text should I use?
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