Help Center

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Guides, tips, and answers for getting the most out of Keaz.

Areas

Flows: Detail View

Read one Flow in one place: runs, CTR, revenue, opt-ins and flow finish rate, next to a read-only preview of the Flow itself.

Flows

Flows: Dashboard

The Flows screen shows your flow coverage — which parts of the customer lifecycle your Flows already cover, sorted by potential — and is where you create a new Flow.

Flows

Promote your WhatsApp channel by email

Your email list is the cheapest place to find your first WhatsApp subscribers. Put a Chat-in link or QR code in one email — no integration, any email tool.

Flows

Flows: Flow Activation

How to activate a flow in Keaz: the two activation paths, what has to be in place first, what Draft, Active and Pending mean, and how to switch a flow off again.

Flows

Flow Builder: Messages Block

How the Messages block works in the Keaz Flow Builder: message sequences, media, quick replies, labels, opt-in changes and test messages.

Flows

Flow Builder: Delay Block

The Delay block pauses a Flow between two actions. You set a wait time in minutes, hours or days, and each contact waits on their own clock.

Flows

Flows: Template Selection

The template selection is the first screen when you create a Flow. Pick a pre-built template for a common use case, or start with an empty canvas.

Flows

Flow Builder: Starting Point

The Starting point decides when a Flow runs and who enters it, by combining a trigger event with optional labels, filters and a discount code.

Flows

Flows: Overview

Flows are automated WhatsApp message sequences in Keaz: an event starts one, Starting point, Messages and Delay blocks make it up, and live metrics show how each block performs.

Flows

Still need help?

Our team answers via WhatsApp and in-app chat, Mon–Fri.