Blog

WhatsApp marketing, in numbers — not buzzwords.

Benchmarks, flow recipes, and GDPR updates for Shopify merchants — conservatively calculated, ready to ship.

Meta WhatsApp prices, limits & rules — dated and sourced →

Categories
Keaz cover: three event-triggered flows that turn one-time Shopify buyers into repeat customers
Marketing

Repeat Customers: How to Turn One Order Into Three

Repeat customers are the cheapest revenue in a Shopify store. Three event-triggered flows lift repeat purchase rate 10-15%, reorders 12-22%, winback 3-7%.

Nils Spölgen6 min
Keaz cover: capturing a phone number at checkout in a Shopify store
Automation

Phone Number at Checkout: The Biggest Coverage Lever

Shopify stores capture a phone number at checkout on about 22% of orders. Asked for clearly, that rises to 65-70% - the single biggest WhatsApp coverage lever.

Nils Spölgen7 min
Keaz cover: how Shopify stores use WhatsApp QR codes to turn offline touchpoints into opt-in subscribers
GDPR & Opt-in

WhatsApp QR Code: Turn Offline Touchpoints Into Subscribers

A WhatsApp QR code only pays off if the scan starts something. How to generate one per placement, collect a valid opt-in, and see which placement works.

Nils Spölgen7 min
Keaz cover: WhatsApp flows and conversion benchmarks for beauty and skincare stores
Benchmarks

WhatsApp for Beauty and Skincare Stores: A Playbook

Beauty stores see 94% open rates and 8-12% conversion on WhatsApp. Which three flows to switch on first, what the messages say, and what 90 days adds.

Nils Spölgen6 min
Keaz cover: what WhatsApp Channels can and cannot do for a Shopify store
Channels

WhatsApp Channels: What They Can and Cannot Do for a Shop

A WhatsApp Channel is a one-way broadcast: no replies, no phone numbers, no order data. How to create one in five steps, and what it cannot do for your shop.

Nils Spölgen7 min
Keaz cover: how trigger filters decide which contacts enter a WhatsApp Flow
Automation

WhatsApp Flow Trigger Filters: Target by Product

Trigger filters decide who enters a WhatsApp Flow. One filter with several products means any of them; two filters mean both — plus all five triggers.

Nils Spölgen8 min
Keaz cover: WhatsApp retention flows for subscription brands — skip, swap, pause, failed-payment recovery and cancel-save
Benchmarks

WhatsApp for Subscription Brands: Cut Churn, Save Payments

The three WhatsApp flows that move subscription churn: skip/swap/pause at 17.2%, failed-payment recovery at 14.8%, cancel-save at 12.5%. How to set them up.

Nils Spölgen6 min
Keaz cover: setting up an automated WhatsApp welcome message for a Shopify store
Automation

WhatsApp Welcome Message: Set Up an Automated Flow

A WhatsApp welcome message in Keaz is a Flow: pick the trigger, write one screen, set the opt-in level. Phone capture rises from 22% to 65-70%.

Nils Spölgen7 min
Keaz cover: RFM analysis for Shopify — scoring customers and the 11 segments
Marketing

RFM Analysis for Shopify: Scoring and the 11 Segments

RFM sorts customers by recency, frequency and spend. Shopify scores each 1–5 and files everyone into 11 groups — here is which ones deserve a message.

Nils Spölgen7 min
Newsletter

Get the WhatsApp growth playbook

Tactics, benchmarks, and templates — straight to your inbox. No spam.