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Guides, tips, and answers for getting the most out of Keaz.
Flow Builder: Starting Point
The Starting point decides when a Flow runs and who enters it, by combining a trigger event with optional labels, filters and a discount code.
FlowsNewsletter: Builder
Build a WhatsApp newsletter message by message: text and media on the canvas, and buttons, quick replies, labels and opt-in changes in the panel on the right.
NewsletterNewsletter: Template Selection
Pick a pre-built template or start from an empty message when you create a newsletter, and see what a template pre-fills and what it does not fix.
NewsletterNewsletter: Detail View
Read the performance of a single sent newsletter: the Sent-Delivered-Read funnel, attributed revenue and every segment it reached.
NewsletterAutomations: Keyword Editor
Set the trigger words and the automatic reply for a single keyword, and check the live preview before you save.
InboxSegments: Detail View
See every contact in a segment with their core data, filter the list temporarily, and turn that filter into a new segment.
AudienceContacts: Contact Card
Everything Keaz knows about one contact in a single view: personal data, Shopify orders, opt-in level, RFM, labels, segments, comments and the activity feed.
AudienceNewsletter: Sending
The send panel is the last step of a newsletter: choose Send now, Send later or Send test, pick the segment that receives it, and confirm with the cost notice in view.
NewsletterSettings: Connect your WhatsApp account
Connect a WhatsApp Business account to Keaz through 360dialog and Meta, so you can send your first message.
SettingsStill need help?
Our team answers via WhatsApp and in-app chat, Mon–Fri.